82% of UK Properties Are Underinsured*. Is Yours?

Property underinsurance affects 82% of UK properties, putting millions of landlords and property owners at risk in the event of a claim. To find out if you’ve fallen into the underinsurance trap and to get the help you need to escape it, contact Coversure today.

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Underinsurance Guide

Our blog explains why property underinsurance is such a problem and offers a 3-step guide to getting the protection you need.

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What’s the Worst That Can Happen?

If your property is underinsured it could cost you £1,000s in the event of claim thanks to a lower than expected payout from your insurer.

To see if you've fallen into the underinsurance trap, contact us before it’s too late….

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A One-Stop Insurance Shop

Being an independent broker – and so free to choose from a wide range of insurer partners’ policies – we’re a true one-stop-shop for your insurance needs. Whether you’re a landlord looking to protect their rental or holiday properties, a taxi driver looking to drive down the cost of cover or are in construction and need special types and plant insurance, we can help.

So why not give our friendly team a call on (0115) 930 3030 or free on 0800 308 1234 or come in for a chat at 115 Bath Street and let us protect what matters to you.

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About Coversure

Why Choose Coversure Ilkeston?

When you choose Coversure Ilkeston to be your insurance broker, you don’t just gain access to a wide range of great-quality policies, you’ll also enjoy service that is second-to-none. Our multi award-winning team of highly-experienced specialists will give you all the help you need to get the right cover at the right price. And should you need to make a change or a claim, we’ll be with you every step of the way. But why take our word for it when our customer testimonials say it so much better?

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Meet the Team

Coversure Ilkeston’s friendly team of insurance advisors are committed to finding you the best deals. Below you can find out more about them and if you’d like to contact them for some advice, then call Ilkeston on (0115) 930 3030.

Susan Conway - General Manager

Susan has been insurance for 35 years and is a specialist in fleet and liability insurance. She’s been integral to Ilkeston since 2004 and became the General Manager in 2019. Away from the office Susan spends much of her watching her son playing football.

Dawn Hunter - Office Manager

Dawn joined Coversure 13 years ago after a lengthy break from insurance to raise her family. In that time she has progressed from an admin assistant to managing a large fleet insurance account and became our office manager in 2017.

Richard Cowan - Accounts Handler

With over twenty years’ experience – 15 of which has been with Coversure – Richard is a key member of the team. He holds a BTEC National Diploma in Business and Finance and while his specialism is fleet insurance, he also deals with truck insurance.

Jake Walters - Accounts Handler

Jake is a seasoned insurance professional with 10 years’ experience to his name. During that time he has become a specialist in liability and general commercial lines. Away from the office, Jake enjoys playing Sunday league football.

Susan Barnes - Accounts Handler

Sue is an experienced insurance professional who has worked in the industry for over 35 years across both personal and business insurance. When not at work she enjoys reading autobiographies and eating out with family and friends.

Angela Carter - Accounts Handler

Angela has worked in insurance since leaving school -‘a long time ago!’ She began with Coversure over 20 years before leaving and returning in 2014. Angela is married with 2 children and enjoys gardening, walking and supporting Notts County.

Sarah Usher - Accounts Handler

Sarah has been with Coversure since she was as 17, so including her career break to be with her children she now has over 20 years of Coversure experience to her name. Over the years Sarah has amassed a huge amount of insurance industry knowledge.

Kyle Warner - Accounts Handler

Kyle has been in the insurance industry 6 years. He has an excellent knowledge of a range of insurance sectors - everything from fleet, plant, special types and engineering. Kyle gained his Certificate in Insurance (Cert CII) in 2018.

Katie Riley - Accounts Handler

Katie joined us in 2016 as a member of the administration team. Since then, Katie has progressed in the sales team specialising in goods in transit, property owners and travel insurance policies. Away from work, Katie enjoys spending time with her young son.

Conor Fowkes - Accounts Handler

Conor has been with us touching 3 years now – and has started to build up his own book of business. He specialises in a range of sectors – such as liability, engineering and special types.

Wendy Smith - Senior Sales Advisor

Wendy is an another insurance veteran with over 30 years of experience in the industry. Wendy is married with one child and in her spare time enjoys being outdoors, walking and socializing with friends.

Sophie Timms - Senior Sales Advisor

Sophie joined us as a member of the administration team in 2019 and comes from a customer service background. Sophie has a young daughter and outside of work she enjoys socialising with friends and family, going to the gym and horse riding.


I deal with several members of the team who are all extremely helpful. Jake and Kyle look after my liability and fleet insurance respectively. They are both extremely knowledgeable and helpful. Would definitely recommend. Am also going to receive a quote from them when my household cover runs out next year.

Climate Control Installations

I have recently created a company and Coversure we were able to find the right company and cover that was required for my liability, plant and employers' insurance. It was an interesting experience we went through in order to gain the correct cover. I have no problem dealing with Conor and Coversure in the future.


I cannot say enough about how excellent the team are at Coversure, I deal especially with Dawn, Sophie, Ms Susan Conway. Their attention to detail is amazing - never too much trouble to go the extra mile with a happy smile and a reassuring wink...

Simon Bishop

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