Everything we do at Coversure Bedale is aimed at giving our customers the best insurance service available. And as you can see from the following customer testimonials, we're doing a pretty good job of it…
I'd like to take this opportunity to thank you for all the help over the last year in sorting out my various insurance policies and always getting the best possible policies and tailoring them to my specific needs of the business.
Dave and the team at Coversure (Bedale) are always professional and go the extra mile to help which is the reason for this testimonial. The last policy Dave arranged for the business was the new vehicle insurance. What stood out for me and showed that they go above and beyond is that Dave took the time on his day off to arrange all the documents so that I could collect the new vehicle that day and on time without any issues.
So again, I'd just like to say a well deserved thank you to Dave and the Team at Coversure (Bedale) for all their help and support past and in the future.
Aaron – Director, Heatwave Plumbing & Heating (NE) Ltd
We have had fleet insurance through Dave, Mike & Jenny now for a number of years. I have always found them very helpful and great prices year on year. I need to mention that when one of our vehicles was in an accident recently and unfortunately a write off, through no fault of our own, they were on the end of the phone for guidance and help throughout. They really went above and beyond. They helped organise a courtesy vehicle so the business could keep running, advised on 3rd party insurance issues and helped with a prompt settlement and pay-out.
I would have really struggled if I hadn't had their support and service when the this happened. They took away a lot of the stress and didn't overcomplicate things - it was all made so easy. Much appreciated, highly recommend and will be continuing to use their services.
I would like to thank Coversure at Bedale for arranging my house and contents insurance. Jenny was very efficient, polite, and very helpful. The service provided was excellent. I would have no hesitation in recommending Coversure at Bedale to anyone looking for a very good deal.
A special thanks to Jenny for sorting my insurance out. I will be using Coversure again when my other renewal is due.
Mr Wilson - Harrogate
We have been customers for as long as the company have been going. I always find that if there is a problem they are at the end of the phone or if necessary we can go into the office and speak face to face which is great. We are always treated well and get good guidance when we have had to make a claim. In fact, we are not good with technology and when attempting to make a claim recently I gave up but Mike took my frustration on board, sorted the claim and we were paid out four working days later.
We have built up a good relationship with all the staff, nothing is too much trouble to them. I would highly recommend the services offered because the team always strive to find the right solutions for you.
Being the business that Mossy Rock is our time is spent outside in the bushes and shrubs or operating some loading machinery. This makes organising the company and completing admin in the field a frustrating and often drawn out affair.
Coversure provided Mossy Rock with not only a competitive quote but a prompt, thorough, professional and personal service. Trawling through insurance suppliers and understanding what I was getting in the throes of a busy summer period was never going to end well for us. Dave and his team made sure we had the cover we needed for what we do and that we got the best rate out there.
I feel content in the knowledge that our dealings with such a service from Coversure and Dave has covered Mossy Rock with all the necessary insurance that it needs. With one person to contact to resolve any issues… what could be better.
I would highly recommend Dave and Coversure to anyone who is looking for insurance that Coversure can help with.
Ben Barnard – Director, Mossy rock Ltd
I am writing to thank you for the excellent service you have provided us with for our Motor Trade insurance policy. Not only have you saved us money, you also resolved a long-standing issue we had been having with our previous insurer with equipment inspections.
Throughout the process you ensured we were kept up to date with the transfer of the previous policy to your company before providing us with quotes and a recommendation for the current year. Everything was explained clearly, and we were able to make an informed decision which was to follow your recommendation. The whole experience was straightforward and painless as it should be, but this has rarely been the case with other providers. As such, I would not hesitate to recommend your services to anyone needing insurance.
Claire Burnell – Financial Director, S&L Motor Vehicle Services
When I first started work in the family business more than 50 years ago insurance was one of the many services we provided. In the ensuing years it became more and more specialised and regulated and the decision was made to leave this particular market and concentrate on other services we then provided. Our own business insurances were then transferred to various Brokers in the ensuing years.
I had dealings with Michael Scanlan over a number of years and was always impressed with the high standards of his service and breadth of knowledge. So much so, that when Michael first started his insurance business in Bedale in 1993, I drew up a list of what I wanted from my insurance broker and this included: Locally based and a family business, Knowledgeable and Experienced, Able to provide the best cover every year, Able to search the market for those tricky questions and provide sensible answers, Honest and truthful, Help with claims, Understand my needs and the needs of my clients.
Michael more than fulfilled all of the above and I was more than happy to transfer all my insurance business to his capable hands. This is a decision I have never once regretted. In the 20 years since Michael first started handling my business it has grown exponentially into many diverse areas and not once have I ever been let down, or Michael stumped, when questions over complicated items have been put to him.
I have no hesitation whatsoever in recommending the services of Michael and David Scanlan.
John Prest, Proprietor - John Prest & Co, Residential & Commercial Property Management
I tried Coversure at Bedale when my van fleet insurance was due for renewal. Not only did Dave beat the price but he actually got more flexible cover than I was offered by my original broker by allowing all drivers over the age of 25 to be covered rather than just staff. This means that my family are all insured and also gives me more options for the fleet. We are a growing business and have added and removed vehicles a few times over the past couple of years as our fleet has grown. My needs and queries have always been met with a prompt and friendly response by Dave and his office.
I have since taken up my employers and public liability insurance with Dave and he came to visit me to make sure that we had the correct cover for our company. No stone was left unturned and I feel that we are comprehensively covered rather than just choosing the cheapest quote off a price comparison site without reading the small print which might come up short if the worst should ever happen. They searched through a large range of insurers and came up with a great price. As my company and needs have grown they have changed my insurer to best suit my situation and always come back to me with a competitive quote. I would not hesitate to recommend Coversure Bedale to all of my friend and associates.
Mr Spencer – Business Insurance and Fleet
Having just arranged our insurance policy with Mike at Coversure Insurance I can honestly say that the service I received was second to none. Our old insurer had let our old policy lapse and Mike worked quickly to find a very competitive quote, even saying that he wouldn’t leave the office until we were insured. You don’t get that sort of commitment and professionalism from businesses these days! Mike as always was approachable and friendly. This is one insurance company that can’t do enough for you and are totally reliable.
I would recommend them to anyone wanting an insurance policy that you know is right for you and has been provided by the best in the area.
Mr Steel - Bedale
We are extremely happy with the service we received and it was reassuring to be advised by a local and trusted family business.
We recently had two insurance policies due for renewal and Dave provided a really efficient response to our needs, detailing our options and presenting us with a number of very competitive rates from the marketplace. He went the extra mile to understand our needs and ensure the cover was exactly what we required, we will have no hesitation to recommend Mike and Dave to family and friends.
The process was made so easy - it was great to correspond with an individual and be made to feel a valued client, thank you.
H & M Robinson - Northallerton