Coversure Poole: Our Story

Coversure Poole: Our Story

Coversure Poole was founded by seasoned insurance broking professional John Palmer in 2015. Prior to becoming a Coversure franchise holder, John had held senior roles within another big-name broker where he accrued extensive experience in a range of business, motor and property insurance policies. His decision to take the plunge and open his own independent brokerage was fuelled by his entrepreneurial nature and his belief that he could offer his customers a better insurance service if he was running his own business. And so, with the backing of his wife Sarah – now a member of the team – John took the plunge and he, and Coversure Poole, have never looked back…

Multi Award-Winning Insurance Service

As any business owner will tell you, the first year can be a lonely, scary place. Leaving the security of being employed, the guaranteed pay check at the end of each month and being reliant on your own your efforts can be daunting. It takes guts and it takes tenacity to ensure yours is not one of the 20% of small businesses that fail in the first year. For most start-ups, year one is about survival and learning from your mistakes – so you can avoid becoming one of the 20% of UK small businesses that fail in their second year!

John must have missed this memo for in his first year the business didn’t merely survive, it thrived. Thanks to his efforts Coversure Poole was an overnight success and as well as attracting a legion of now-loyal customers – everyone from tradesman looking for liability cover to taxi drivers looking to cut their taxi insurance quotes – the business was named Broker of The Year at the National Broker Awards 2016.

Not bad for a first year’s trading and more success was to come. John soon found himself in need of help and was joined first by Nathan, then by Jodie, Amy, Sarah and Julia. Then, in 2019, the team scooped the coveted ‘Broker of the Year Award’ again and John fulfilled a long-held ambition in acquiring his second office, Coversure Weymouth.

Coversure Poole: Who Can We Help?

John founded the business in order to help private clients and business customers get the protection they need for an affordable premium. Today, John and the team are able to draw on their collective insurance experience to offer help and advice on a wide range of covers across a wide range of sectors.

While the office was initially built on commercial policies with a particular focus on things like public liability and employers’ liability for tradesman and other small business owners, as word of their excellent service spread – doubtless aided by their 5 Star rating on Google – so requests started to come in for other policies such as taxi insurance quotes. Before the team knew where they were they were insuring many of Bournemouth’s cabbies and Head of Business Development Jodie Connett had become a familiar face at the town’s numerous cab ranks and on Bournemouth’s business networking scene.

Bournemouth – and especially Poole – is known for its hospitality and property sectors. It was then perhaps inevitable that the business would soon expand into these markets too. From pubs and hotels to second home owners needing affordable holiday home insurance, the office soon became a one-stop-insurance shop that was serving southeast Dorset’s diverse cover needs.

Why Choose Coversure Poole?

Insurance broking is all about service. It’s about helping people get the cover they need to protect what matters to them. Often clients know what they need and are simply looking to get high quality, cost-effective property, motor or business cover.

On other occasions, however, a conversation with us will reveal potentially costly issues that they are not aware of. For example, did you know that if you are a part-time or ‘lifestyle courier’ that your standard car insurance won’t protect you while working and you’ll need courier insurance? Or that if your property is left vacant for periods of time – sometimes as little as 30 consecutive days – that your home or holiday home cover may not be valid and that you’ll need unoccupied property insurance? If you are unaware and something goes wrong that could cost you dearly, so it’s always worth talking to a team that know their business and has your best interests at heart.

John is passionate about customer service and has always been keen to invest in his team’s skills so that they can expand their knowledge and help more clients get the protection they need. Several of the team now hold the industry-standard Certificate in Insurance (Cert. CII) which means when you deal with Coversure Poole, you can be sure you are being served by a team who know their insurance onions!

The other great advantage of choosing Coversure Poole is its independence. Unlike some brokers they are not tied to any one insurer and can scour markets to find you a great policy for a great price. Thanks to it being part of the Coversure family it also enjoys privileged access to some of the UK’s leading insurers, so you can expect affordable, quality cover that’s backed by outstanding service.

A Friendly Team That’s Here To Help

So; if you’re looking for great cover from a team you can trust, then why not get in touch? From property to business, motor to personal the Poole team are here to help you. If you’d like some friendly, independent help or advice with any aspect of your insurance needs, then please feel free to get in touch with us on (01202) 929 141 or email Coversure Poole and one of the team will get back to you as soon as possible.

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96 Ashley Road, Parkstone, Poole, BH14 9BN

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