Coversure Middlesbrough Wins the ‘Customer Service Award 2019’

Coversure Middlesbrough Wins the ‘Customer Service Award 2019’

We are delighted to announce that Coversure Middlesbrough won the ‘Customer Service Award 2019’ at last weekend’s Coversure Insurance Services Group Awards. Middlesbrough saw off stiff competition from over 90 other brokers to claim this highly-coveted prize.

In deciding which office should win the award, the panel of expert judges look for one that demonstrates a consistent commitment to their customers’ best interests. The team at Coversure Middlesbrough’s levels of customer care have been outstanding and selfless – as shown by them helping another broker’s customer resolve an issue with their insurer. This year the judges were unanimous in their decision to give the award to the team at Coversure Middlesbrough.

‘At Coversure Middlesbrough first-class service is standard service’

Led by the mother and son team of Liz and Phil, since its establishment in 1999 Coversure Middlesbrough has offered a local community broking service with an emphasis on customer care.

Commenting on their success, Phil said;

‘Winning this award means an awful lot to us. We always try to treat our customers fairly and we’re always happy to do what we can to help – be that giving advice or finding them cover. Recognition such as this makes it all worthwhile.’

Coversure’s Managing Director Sarah Darling added;

‘The level of customer care that Liz and Phil’s team offer makes them a real credit to Coversure. At Coversure Middlesbrough first-class service is standard service and I am delighted that they have won this richly deserved award.’

About Coversure Insurance Services

Coversure was founded in 1986 and is the UK’s largest insurance franchise, with over 90 offices throughout the UK and a turnover in excess of £130m. Coversure is committed to providing an honest, local and independent insurance service to businesses and private clients alike.

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