At Datamatters we put our customers at the heart of the business, meaning our staff are coached to the highest of their abilities to ensure commitment, expertise and an empowered way of working. We are bespoke insurance software house, providing user interfaces for the Coversure Insurance Services Group.
The Datamatters support team are located across two offices. We are looking to recruit an IT Support Analyst based in Heywood, Manchester, to provide 1st line support and technical assistance to customers and colleagues.
The main duties of this role include but are not limited to; being the first point of contact for our Group users when they have IT issues or requests, responding to requests from colleagues and customers via phone and email and administering the various back-office systems which facilitate the insurance environment.
To be successful in the role you will have; experience of Windows operating systems and applications, good problem solving and diagnostic skills and excellent communication and telephony skills.
Datamatters Ltd forms part of the Jensten Group alongside Coversure Insurance Services, consisting of nearly 100 franchised Insurance Brokers across the UK, City Underwriters, an insurance underwriter based in London and Policyfast, an online wholesaler providing bespoke insurance products to 2500 brokers nationwide.
Sure About Our People…
Our employees strive for success every day and as a way of saying thank you we offer;
• Employee Assistance Programme
• Death in Service benefit
• Competitive annual leave
• High street discount portal
• Sponsorship for related qualifications
• Free fruit & wellbeing initiatives