Technology:

“the systems are brilliant for me because they are very easy to use and extremely cost effective."

Liz Smith
(Franchise Holder,
Coversure Middlesbrough)

In order to obtain the maximum benefit from the relationships we have with underwriters and avoid paying large sums of development money or transaction costs to suppliers of proprietary systems, we have developed our own computer system that utilises a central processor based at the offices of our associated company, Datamatters Ltd.

To use the system franchise holders need a minimum level of equipment including two fairly robust PC’s which can be sourced from a local supplier. A suitable laser printer is supplied by Datamatters and is included in the initial franchise fee along with initial user licence and installation costs.

Connection to the system is achieved by way of ADSL technology which also facilitates easy access to the internet. The monthly charge for the service compares well to the monthly update and maintenance charges made by other system suppliers – and there are no additional EDI costs.

There are no other charges for system access - you are not required to purchase any software upgrades, there are no expensive monthly bills for rating amendments and updates and of course, no upgrade charges.

Coversure is fully committed to the continued development of the system which already encompasses Motor, Household, Liability, Commercial Vehicle and Travel Insurance Quotation Engines, Commercial Insurance Fact Finds, Laser Printed Documentation and EDI, together with a full back office accounts and administration package.

More complex enquiries can be handled by our Head Office based underwriting team utilising our in-house e-mail facility which is also useful for sharing market information and pooling the considerable Insurance knowledge of our system users.

An extensive computerised help system is in place dealing with all of our administration and accounting practices. The system stores a great deal of information on products and facilities, including insurer contact details, and is fully searchable.

Our web presence at www.coversure.co.uk includes details of the products available from Coversure along with information relating specifically to each franchise branch. Full Quote and Buy online functionality is available for a number of products. Clients who buy on line from your area will be added to your account.

A telephone recording system utilising 0800 numbers ensures that the highest possible standards are maintained in a compliant environment and enables the use of unsigned statement of fact documentation for most classes of business.

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