A 24 hour claims helpline is available to Coversure clients and removes the responsibility for dealing with claims from our franchise holders who are charged a nominal fee for the service (£10.00 + IPT). The fee is normally recoverable from clients as part of the charge made for Legal Expenses cover (typically charged at £25 – £35).
In many circumstances the Coversure Claimsline will direct clients into the claims handling departments of major Insurance Companies and manage the claim accordingly. An independent claims handling service including repairs and car hire is also offered to clients where appropriate.
We have established a low cost excellent service for your clients. The environment for dealing with claims is constantly changing and we will be happy to discuss our processes with you.